Cuckoo is looking for energetic and self-motivated individuals to join our growing family.
About Cuckoo
Cuckoo is a South Korean brand with 40+ years of experience in making premium kitchen appliances and home products. They're famous for their top-ranking pressure cookers in South Korea and globally recognized for kitchen technology. Cuckoo offers a wide range of high-quality products like rice cookers and air purifiers, known for excellent customer service. They've grown significantly and focus on innovation to improve customer lives. In 2019, they launched Cuckoo Rental America, providing water and air purifier rental services in the US.
Cuckoo Electronics America, Inc. 에서 함께 근무하실 활기차고 성실한 분을 채용합니다.
▶ Brand Marketing Div. - Product Development – Part Leader / Staff (Full-Time)
Responsibilities
• Product Positioning and Messaging: Develop compelling positioning, messaging, and value propositions that differentiate the product in the market
• Go-to-Market Strategy: Define and execute product launch strategies, collaborating with cross-functional teams to ensure seamless rollouts.
• Market Research: Conduct market analysis to understand target demographics, competitor activities, and emerging trends to inform marketing strategies
• Cross-Functional Collaboration: Partner with product development, sales, e-commerce teams to support product lifecycle management and gather insights into continuous improvement
Qualifications
• 2-3 years of experience in product marketing preferred
• Previous experience in a product marketing role in consumer goods or home appliances industry preferred
• Excellent analytical skills with close attention to detail and accuracy
• Savvy communicator who can distill complex concepts into clear and compelling messages
• High effectiveness in managing cross-functional teams
• Strong communication and collaboration skills
Salary Range: $70K – 80K (Part Leader) / $ 60K – 70K (Staff)
▶ Brand Marketing Div. Junior Graphic Designer – Staff (Full-Time)
Responsibilities
• Develop product brochure, ecommerce contents and branding materials
• Create original graphics and artwork (illustrative, photographic)
• Project manages and designs printed materials, including program books, inserts, and posters
• Layout presentations, including new products, capabilities, production, and pitch decks
• Work with the Product Development team to ensure designs are producible
• Assemble style guides and licensing materials
• Design content for digital marketing, including web banners, e-blasts, and social posts
Qualifications
• BFA in Graphic Design, Ad Design, Communication Design, or Illustration
• 1 Year professional experience in Graphic Design
• Highly Proficient in The Adobe Creative Suite (*InDesign*, Photoshop, Illustrator, and Acrobat), Word, and PowerPoint
• Excellent communication and interpersonal skills
• Solutions oriented and creatively collaborative
• Must have experience with paper goods, and setting up print-ready files
• Understanding and passion for product graphics
• Branding and/or illustration experience is a plus
• Bilingual in Korean and English highly preferred
Salary Range: $ 48K - 52K
▶ Finance Div. Accounting – Manager (Full-Time)
Responsibilities
• Support the Accounting and Operations manager for general accounting functions, including but not limited to revenue - sales, accounts payable, accounts receivable, general ledger, and taxes
• Manage inventory efficiently – conduct physical counts of inventory as needed and reconcile the counts with the Inhouse data
• Ensure optimal inventory levels of total goods are maintained to fulfill daily sales needs.
• Ensure accurate PO issuance and order receipts
• Oversee and manage the daily order process
• Supervise and develop staff by managing performance, setting goals, providing ongoing training, and maintaining strong employee relationships
• Ability to work under tight deadlines and manage multiple tasks simultaneously
• Be proactive and responsible for work and personal actions
• Maintain a safe and clean work environment
• Understand and follow company rules and regulations
• Perform all other duties as assigned and required
Qualifications
• 6 + years of experience in Accounting and Operation is required
• Ability to multi-task and maintain accuracy is required
• A bachelor's degree in accounting or finance is preferred
• A CPA Certification holder is preferred
• Experience with accounting software or ERP is preferred (i.e., NetSuite, Sage, SAP, QuickBooks)
• Proficiency in Microsoft Office Suite products, including Word, Excel, and PowerPoint.
• Effective verbal and written communication skills
• General knowledge and understanding of accounting procedures
• Ability to perform mathematical calculations quickly and accurately
Salary Range: $ 85K – 110K
▶ Human Resources – Staff (Full-Time)
Responsibilities
• Coordinate with hiring managers to identify staffing needs and candidate selection criteria
• Source applicants through online channels, such as LinkedIn and other professional networks
• Create job descriptions and interview questions that reflect the requirements for each position
• Compile lists of most suitable candidates by assessing their CVs, portfolios, and references
• Organize and attend job fairs and recruitment events to build a strong candidate pipeline
• Maintain records of all materials used for recruitment, including interview notes and related paperwork, to share with key stakeholders
• Maintain and develop HR programs, plans, policies, processes and HRIS
• Performing talent acquisitions through LinkedIn or cooperating with talent acquisitions service company
Qualifications
• Bachelor’s degree in human resource management or similar role
• Previous work experience as an HR recruiter, talent acquisition, or developing recruitment strategies
• Experience in recruiting, using various interview techniques and evaluation methods
• Experience in using LinkedIn Talent Solutions to proactively source candidates
• Proficiency in documenting processes and keeping up with industry trends
• Outstanding oral, written and interpersonal communication skills
• Experience working with computer systems for HRIS and navigating job boards
Salary Range: $ 50K – 55K
▶ Warehouse Div. Operation – Part Leader / Staff (Full-Time)
Responsibilities
• Manage online platform and order management, shipping arrangement, product monitoring (Amazon Vendor, Amazon Seller, Macy’s, Williams-Sonoma, Wayfair, Walmart, Home Depot etc.)
• High literacy in NetSuite, Shipstation, ShipHawk
• Update and manage product listings
• Provide regular reporting on all sales
• Monitor inventory integrity across all Ecommerce platforms
• Ensure that returns are processed accurately and in a timely manner
• Be responsible for individual actions
• Maintain a safe and clean work environment
• Understand and follow company rules and regulations
• Perform all other duties as assigned and required
Qualifications
• Working experience with online retailers (ex. Amazon Vendor) preferred
• Related experience with online sales or generating product listings via e-commerce channels; including Amazon, Walmart, Home Depot, etc.
• Computer literate with a high degree of proficiency in the Microsoft Office Suite of products including Word, Excel, and PowerPoint.
• Eligible to work in the US
• Supplemental pay types: Bonus opportunities
Salary Range: $ 52K – 60K (Part Leader) / $ 45K – 52K (Staff)
▶ Customer Service – Staff (Full-Time)
Responsibilities
• Maintaining a positive, empathetic, and professional attitude toward customers at all times
• Responding promptly and effectively to customer service inquiries
• Troubleshoot and develop creative solutions that cater to customer challenges
• Having full knowledge and staying up to date on all our products and services
• Provide technical assistance to callers
• Communicating with customers through various channels.
• Acknowledging and resolving customer needs in a timely and satisfactory manner
• Keeping records of customer interactions, transactions, comments and complaints.
• Providing feedback on the efficiency of the customer service process.
• Ensure customer satisfaction and provide professional customer support
Qualifications
• Bilingual in Korean and English is highly required
• Experience working with Rice Cookers or relevant experience preferred
• Strong customer service skills
• Excellent verbal and written communication skills
• The ability to maintain professionalism when customers are stressed or upset
• Experience working in a fast-paced team environment
• Must be eligible to work in the U.S.
Salary Range: $ 45K – 50K
▶ Technical Support – Staff (Full-time)
Responsibilities
• Maintaining a positive, empathetic, and professional attitude toward customers at all times
• Responding promptly and effectively towards customer service inquiries
• Troubleshoot and develop creative solutions that cater to customer challenges
• Having full knowledge and staying up to date on all our products and services
• Provide technical assistance to callers
• Communicating with customers through various channels
• Acknowledging and resolving customer needs in a timely and satisfactory manner
• Keeping records of customer interactions, transactions, comments and complaints
• Providing feedback on the efficiency of the customer service process
• Ensure customer satisfaction and provide professional customer support
Qualifications
• Experience working with Rice Cookers or relevant experience required
• Bilingual in Korean and English is highly preferred
• Strong customer service skills
• Excellent verbal and written communication skills
• Ability to maintain professionalism when customers are stressed or upset
• Experience working in a fast-paced team environment
• Must be eligible to work in the U.S.
Salary Range: $ 52K – 60K
Cuckoo Rental America, Inc. 에서 함께 근무하실 활기차고 성실한 분을 채용합니다.
▶ Marketing Div. - Marketing - Staff (Full-time)
Responsibilities
Content Development and Optimization:
⦁ Develop, write, and edit creative and compelling product listings including titles, key features, descriptions, and bullets that highlight product benefits and are optimized for especially Amazon’s search algorithm.
⦁ Create and manage retailers' content to enhance product pages through rich texts and images that improve customer experience and product understanding.
⦁ Optimize listings for SEO by researching and integrating effective keywords.
Product Launch Preparation:
⦁ Collaborate with product and marketing teams to plan and execute launch strategies tailored to Amazon, Website, and other retailers.
⦁ Coordinate with supply chain and logistics to ensure timely availability of products for launch.
Cross-Functional Collaboration:
⦁ Work with the broader e-commerce team to align Amazon strategies with other online and offline marketing efforts.
⦁ Ensure brand consistency across all Amazon content and promotional materials.
Performance Analysis:
⦁ Track and report on content performance metrics, using Advertising analytics tools (AMZ ads, FB/Google Ads) to measure the success of product listings and advertising campaigns.
⦁ Use data insights to continually refine content and marketing strategies, improving visibility, engagement, and sales.
Supplemental pay types:
⦁Bonus opportunities
Salary range: $ 42K – 58K
▶ Marketing Div. Junior Graphic Designer - Staff (Full-time)
Responsibilities
• Develop product brochure, ecommerce contents and branding materials
• Create original graphics and artwork (illustrative, photographic)
• Project manages and designs printed materials, including program books, inserts, and posters
• Layout presentations, including new products, capabilities, production, and pitch decks
• Work with the Product Development team to ensure designs are producible
• Assemble style guides and licensing materials
• Design content for digital marketing, including web banners, e-blasts, and social posts
Qualifications
• BFA in Graphic Design, Ad Design, Communication Design, or Illustration
• 1 Year professional experience in Graphic Design
• Highly Proficient in The Adobe Creative Suite (*InDesign*, Photoshop, Illustrator, and Acrobat), Word, and PowerPoint
• Excellent communication and interpersonal skills
• Solutions oriented and creatively collaborative
• Must have experience with paper goods, and setting up print-ready files
• Understanding and passion for product graphics
• Branding and/or illustration experience is a plus
• Bilingual in Korean and English highly preferred
Salary Range: $ 48K – 52K
▶ Finance Div. Financial Planning and Analysis – Part Leader / Staff (Full-time)
Responsibilities
• Conduct variance analysis to identify key business drivers and provide insights into financial performance
• Assist in the preparation of annual budgets, forecasts, and long-term financial plans
• Develop, maintain, and enhance financial models to support strategic planning and decision-making
• Prepare management reports and presentations for leadership
• Collaborate with cross-functional teams to collect data, validate financial assumptions, and support various financial analysis needs
• Support month-end close processes
• Monitor and analyze key performance indicators, providing insights
• Assist in Ad-hoc financial analysis, scenario modeling, and special projects as needed
Qualifications
• 1-4 years of experience in FP&A, financial analysis, or a similar finance role
• Strong analytical skills with high attention to detail and accuracy
• Proficiency in Microsoft Excel, including advanced functions
• Excellent verbal and written communication skills
• Bilingual in English and Korean is highly preferred
• Ability to work independently and as part of a team in a fast-paced environment
• Strong problem-solving skills and the ability to handle multiple tasks simultaneously
Salary Range: $ 65K - 82K (Part Leader) / $ 55K - 65K (Staff)
▶ Finance Div. Accounting– Manager / Part Leader (Full-time)
Responsibilities
• Support the Accounting and Operations manager for general accounting functions, including but not limited to revenue - sales, accounts payable, accounts receivable, general ledger, and taxes
• Manage inventory efficiently – conduct physical counts of inventory as needed and reconcile the counts with the Inhouse data
• Ensure optimal inventory levels of total goods are maintained to fulfill daily sales needs
• Ensure accurate PO issuance and order receipts
• Oversee and manage the daily order process
• Supervise and develop staff by managing performance, setting goals, providing ongoing training, and maintaining strong employee relationships
• Ability to work under tight deadlines and manage multiple tasks simultaneously
• Be proactive and responsible for work and personal actions
• Maintain a safe and clean work environment
• Understand and follow company rules and regulations
• Perform all other duties as assigned and required
Qualifications
• 6 + years of experience in Accounting and Operation is required
• Ability to multi-task and maintain accuracy is required
• Experience with account ERP is required (i.e., NetSuite, Sage, SAP, QuickBooks, etc.)
• A bachelor's degree in accounting or finance is preferred
• A CPA Certification holder is preferred
• Proficiency in Microsoft Office Suite products, including Word, Excel, and PowerPoint
• Effective verbal and written communication skills
• General knowledge and understanding of accounting procedures
• Ability to perform mathematical calculations quickly and accurately
• Ability to multi-task and maintain accuracy is required
Salary Range: $ 85K – 110K (Manager) / $ 60K – 75K (Part Leader)
▶ Administration Div. – Part Leader / Staff (Full-time)
Responsibilities
• Responsible for the day-to-day organization of the site administrative and organizational tasks (which are often to be dealt with in a confidential way), secretarial functions, general affairs, and assistance to the managers.
• Assistance to management in practical matters, and administration.
• Plans, develops, implements and administers programs, procedures, and guidelines to help align staff with the strategic goals of the company and leads the implementation of a performance management system.
• Assist with asset management
Qualifications
• Proficient in Microsoft Excel, Power Point and Word process
• Bilingual in Korean and English a plus
• Must have good interpersonal and communication skills
• Must be eligible to work in the U.S.
Salary Range: $ 55K – 68K (Part Leader) / $ 48K - 54K (Staff)
▶ SCM, Logistic – Staff (Full-time)
Responsibilities
• Plan medium and long-term logistics center based on business plans
• Conduct preliminary research in logistics center areas and set up distribution centers and regional distribution centers
• Manage transportation routes and design a simplified Transportation Management System
• Identify and carry out the bidding process for third-party logistics companies
• Manage logistics costs and work on optimizing operations for cost reduction
• Focus on identifying inefficiencies in supply chain management from a logistics perspective and maximizing cost savings
Qualifications
• Experience with 3PL companies is preferred
• Knowledge of logistics management and planning skills
• Proficiency in Excel
• At least 3 years of experience in logistics planning
• Strong commitment to cost reduction initiatives
Salary Range: $ 45K – 55K
▶ Customer Service - Staff (Full-time) / Cerritos, CA / Fort Lee, NJ
Responsibilities
• Maintaining a positive, empathetic, and professional attitude toward customers at all times.
• Respond promptly to customer inquiries.
• Communicating with customers through various channels.
• Acknowledging and resolving customer needs.
• Knowing our products inside and out so that you can answer questions.
• Processing orders, forms, applications, and requests
• Keeping records of customer interactions, transactions, comments, and complaints.
• Providing feedback on the efficiency of the customer service process.
• Ensure customer satisfaction and provide professional customer support
Qualifications
• Ability to stay calm when customers are stressed or upset
• Comfortable using computers.
• Experience working in a fast-paced team environment
Salary range: $ 45K - 46K
▶ Technical Support – Independent Contractor, 1099 / Seattle, WA Area
Responsibilities
• Maintaining a positive, empathetic, and professional attitude toward customers at all times
• Responding promptly and effectively towards customer service inquiries
• Troubleshoot and develop creative solutions that cater to customer challenges
• Having full knowledge and staying up to date on all our products and services
• Provide technical assistance to callers
• Communicating with customers through various channels
• Acknowledging and resolving customer needs in a timely and satisfactory manner
• Keeping records of customer interactions, transactions, comments and complaints
• Providing feedback on the efficiency of the customer service process
• Ensure customer satisfaction and provide professional customer support
Qualifications
• Experience working with Rice Cookers or relevant experience required
• Bilingual in Korean and English is highly preferred
• Strong customer service skills
• Excellent verbal and written communication skills
• Ability to maintain professionalism when customers are stressed or upset
• Experience working in a fast-paced team environment
• Must be eligible to work in the U.S.
Salary Range: $ 52K – 60K
______________________________________________________
* 지원 방법 및 채용 절차*
이력서 이메일 접수
Cuckoo Electronics America: [email protected]
Cuckoo Rental America: [email protected]
• 지원 부서 필수기재 / 복수지원시 지원부서 모두 작성 필요
• 서류 심사 후, 1차 합격자에 한하여 개별 면접일자 통보
• 면접 후, 최종 선발
*BENEFITS*
• Medical/Dental/Vision/Life 보험 (PPO, 100% 제공 covered)
• 16 Paid Vacation / 12 Paid Holidays / 401K (4% Matching)
• 점심 식사 제공 (Free Lunch Daily)
*회사 주소_HQ Branch*
16610 Marquardt Ave. Cerritos, CA 90703
*회사 주소_NJ Branch*
616 E Palisade ave. 2nd Fl, Englewood Cliffs, NJ 07632
